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Barcelo Customer’s Q&A
Barcelo FAQs
How many hotels does Barcelo have worldwide?
The Barceló Group operates over 270 hotels with more than 60,000 rooms in 24 countries worldwide. This makes it the 29th largest chain in the world. Please note that these figures are subject to change as the company continues to expand and open new hotels.
About barcelo.com Prices and Cost?
Barcelo.com is a platform where you can book hotels and resorts. They offer a Best Price Guarantee for bookings at their hotels and urban and holiday resorts. If you find a lower rate for the same dates and product within 24 hours after making your reservation, they will match the price. For example, if you book a room for €200 on Barcelo.com or via their Call Centre and find a lower price of €190 on another legal website within 24 hours of making the booking, they will match the lower rate and give an additional discount, making the new price €171. They also offer the best online price for bookings at their hotels and urban and holiday resorts. You can enjoy the Barceló, Occidental, Allegro, and Royal Hideaway experience.
How do I cancel my reservation on Barcelo.com?
To cancel your reservation on Barcelo.com, you should first check if your reservation was made directly through Barcelo.com or through the Barceló Telephone Reservation Service. If it was, you can manage your reservation through their website. If your reservation was made through a third-party company, you will need to contact that company to cancel your reservation. Please note that cancellation policies may vary, so it's important to review the terms and conditions of your specific reservation. If the cancellation is not made according to the specified conditions, you may be charged a fee. If you're unable to log in to your Barceló account or need further assistance, you can contact Barceló Hotel Group through their official website. Please remember that the information provided here is based on the most recent data available and may be subject to change.
About barcelo.com Popular Products and Services?
Barcelo.com is a platform that offers services related to hotels and resorts. They have a variety of brands each with their own unique personality and style, adapted to the needs of each guest. These include:
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The Royal Hideaway Luxury Hotels & Resorts: These are luxury hotels located in special locations. They provide a luxury experience and are connected to art and culture, preserving the soul of each place.
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Barceló Hotels & Resorts: These establishments offer interesting concepts and seek to provide guests with the exclusivity of enjoying an original experience. They are committed to innovation, creativity, and local culture.
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Occidental Hotels & Resorts: These hotels are committed to diversity and simplicity, providing an experience where everything is about comfort, practicality, functionality, and intelligence. Their main objective is that guests enjoy every experience to the fullest while worrying as little as possible.
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Allegro Hotels: These are vacation and urban hotels and resorts to enjoy active leisure in unique destinations aimed at a younger audience, looking for something more cheerful, vital, and efficient. Allegro Hotels are the perfect setting to enjoy life, a place to feel free and let yourself be carried away by the energy and optimism that is breathed there.
These brands aim to deliver tailor-made experiences to their guests. They guarantee the best price for booking stays at their hotels and resorts.
What are the locations of Barcelo.com?
Barcelo.com, part of the Barceló Hotel Group, has hotels and resorts in various locations around the world. Some of the destinations include Aruba, Bulgaria, Costa Rica, Cuba, Dominican Republic, Egypt, Maldives, Mexico, Morocco, Nicaragua, Oman, Spain, Sri Lanka, Tunisia, and the United Arab Emirates. In Spain, they have properties in Andalusia, the Balearic Islands, and the Canary Islands. In Mexico, they have locations in Jalisco, Mexico Pacific, and Quintana Roo. This is not an exhaustive list and they have many more locations globally.
About barcelo.com Payment Method?
Barcelo.com accepts Visa, MasterCard, and American Express as payment methods. The amount corresponding to your reservation will be immediately charged to your credit card. The charge will appear on your account statement with the PRICE TRAVEL CENTER as the company responsible for the charge. All bookings will be refunded via the original method of payment with which you made the booking. The entry of personal information related to the booking, as well as the payment method used as a booking guarantee, is a part of the booking process. After the booking completion, a confirmation page is displayed, and a confirmation email of the booking, which includes the booking details, is sent.
Can I pay with PayPal on Barcelo.com?
Yes, you can pay with PayPal on Barcelo.com. When you make a booking with PayPal, upon arrival at the hotel, you will be asked to show the PayPal payment receipt as proof of payment of the booking. The payment receipts from PayPal are always sent to the account holder’s email address.
How do I contact Barcelo.com customer service?
You can contact the Barcelo.com customer service through their official website. They have a contact form and a help section for general information and frequently asked questions. They also provide phone assistance with a full list of telephone numbers to receive phone assistance from anywhere in the world. One of the numbers listed is 06 9762 0525. Please note that the availability of these services may vary depending on your location.